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Help Desk Analyst Interview Questions
3,950 help desk analyst interview questions shared by candidates
How do you add users to a computer
The second guy who was asking unrelated questions was asking me "what is the plastic thing on an ethernet cable called" which has nothing to do with data entry. The customer isn't going to say the rj45 fell off the cable they are going to say the plastic thingy.
Q: Do you know what this company is about?
Describe my Technical troubleshooting thinking process.
What my skill set was with Windows desktop, servers, and end-users.
You Turn on your IE and you get "page cannot be displayed" How do you Troubleshoot? Your printer is on but you cannot print, although you are connected, what are you looking for? you turn on your machine and you get a BSOD, how do you troubleshoot? How do you transfer data from one laptop to another without a wifi connection or a wired connection.
Why do you want to work at Baptist, a company that laid you off, you should be mad.
It's been a while since I had my interview but they essentially asked the standard troubleshooting stuff "What do you do if someone can't connect to the network"?
About me.
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