Help Desk Associate Interview Questions

3,950 help desk associate interview questions shared by candidates

I received a couple technical questions that were similar to; if someone has a network connectivity issue no access to the internet but access to the LAN, what would you look for first and how would you troubleshoot it? I also had some questions just asking me how much do you know about active directory services in Windows Server 2012, etc.
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Help Desk Tech

Interviewed at iVenture Solutions

4.3
Jul 24, 2019

I received a couple technical questions that were similar to; if someone has a network connectivity issue no access to the internet but access to the LAN, what would you look for first and how would you troubleshoot it? I also had some questions just asking me how much do you know about active directory services in Windows Server 2012, etc.

Why am I leaving my present position? This question is always difficult. You don't want to defame the current or prior employer, but you need to provide a response that truthful but not off-putting to the prospective employer.
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Help Desk Analyst

Interviewed at Ettain Group

3.6
Mar 4, 2014

Why am I leaving my present position? This question is always difficult. You don't want to defame the current or prior employer, but you need to provide a response that truthful but not off-putting to the prospective employer.

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