He asked me about my experience. I told him I have been a Field Service I.T. professional for 35 years. He explained what the job entailed, at which point we both agreed that this interview was set up by a recruiter that didn't understand the I.T. industry that well.
Help Desk Coordinator Interview Questions
3,160 help desk coordinator interview questions shared by candidates
strength, weaknesses, behaviour questions, career goals
Experiences and why you got into IT
One question that stuck with me was : "What would your previous manager state as your weak points that you could improve?"
If an end user can't access the internet what do you do?
How do you keep up to date with new technology?
What does a BSOD mean and how would you proceed to fix it?
What do you know about active directory
What mistakes have you made and how did you fix them?
I was not asked any difficult questions. I was only asked about what was on my resume.
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