Explain how you would go about troubleshooting a computer that turns on, but the screen doesn’t work?
Help Desk Engineer Interview Questions
3,951 help desk engineer interview questions shared by candidates
Any significant contribution\improvement you have made\suggestion to your organisation
Tell me about a specific situation, that the customer\user on phone is irritated and how you managed to solve the issue\situation
What were the responsibilities in your previous role, and why did you leave that company?
What is your typical workday like?
What is AD, GP, DHCP?
Where you see yourself in the next year!?
They want to know what you've worked on in the past.
Tell me about your self, DNS, DHCP
Have you worked with Cisco products?
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