Past work experiences and how it relates to technical support
Help Desk Interview Questions
3,950 help desk interview questions shared by candidates
It is almost certain that you will be asked "how would you deal with an irate customer," or depending on your past work experience this may come as, "how have you dealt with irate customers in the past?"
What’s does BSOD stand for?
One of the interview questions was asking how I would troubleshoot someone being unable to print.
This is a help desk role. Have you ever worked with any type of ticketing system? Also, are you comfortable with receiving requests via email, phone call, and in person requests?
I had to get security clearence.
have you ever had a conflict with another co-worker and how did you resolve the issue?
Where do you see yourself in 5 years?
How can you solve customers issues?
Si me gustaba trabajar en equipo, fundamental. Y cuál era mí experiencia previa para el puesto a ocupar.
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