Have you ever used the remedy system?
Help Desk Interview Questions
3,951 help desk interview questions shared by candidates
What is one strength and one weakness you have?
How well do I work with others?
He asked me about my experience. I told him I have been a Field Service I.T. professional for 35 years. He explained what the job entailed, at which point we both agreed that this interview was set up by a recruiter that didn't understand the I.T. industry that well.
If an end user can't access the internet what do you do?
How do you keep up to date with new technology?
What does a BSOD mean and how would you proceed to fix it?
What do you know about active directory
What mistakes have you made and how did you fix them?
I was not asked any difficult questions. I was only asked about what was on my resume.
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