What technical skills do you have?
Help Desk Interview Questions
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What's your experience with information technology
I was contacted via WhatsApp, asked briefly about my experience, and immediately sent a yes/no questionnaire. That was the entire process no interview, no conversation, no opportunity to actually present my background.
Talk to me about your resume.
Interspersed in his explanation of the department, the hiring manager asked if I knew what the OSI 7-layer model was, if I knew what a vLAN was, and if I knew how to configure a switch.
Teach me how to do something in-depth in 5 minutes. Roleplay type questions like a user not being able to log into a website. Basic networking questions like subnetting, SMTP, TCP/IP, ...
How would you proceed with an upset customer that has a persisting issue.
What makes you want to go into IT?
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