Why do you want to work here?
Help Desk Interview Questions
3,950 help desk interview questions shared by candidates
There wasn't a particularly difficult or unexpected question.
Tell me about yourself
Give an example when a customer was upset and how you dealt wit the issue
Mostly regarding Mac and Jamf
Comment vous voyez-vous dans 5 ans ?
Tell me about your self. Do you have experience providing remote support? What was the most difficult tech support situation you experienced, how did you handle it, and what was the outcome?
Have I worked with non technical people?
There was an English test which seems to be the hardest thing for most. In the verbal section, you get to describe your day, your dream career - and they key is to keep talking. With the managers, you need to be able to introduce yourself properly and concisely. Age, name, education, overall experience, hobby, skills + whatever you think is valuable to add
Let's say someones internet is not working, how would you diagnose the problem?
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