Tell me about a time you handled a time where a customer was very angry. How did you resolve the situation?
Help Desk Interview Questions
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Q: Outside of work, what is something you're passionate about?
How do you deal with difficult people?
What type of environment are you comfortable working in?
what is TCP? what is the windows registry?
Past expirience, English check, some questions about your personality, some brain teasers...
If you could be any animal, what would you be and why?
What causes a excel file not to open?
Explain your understanding of ITIL and how indiviual parts can be applied to day to day problems.
Is there anything you were hoping I would ask you, but didn't?
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