Customer calls and says they have a printer that wont turn on.
Help Desk Interview Questions
3,950 help desk interview questions shared by candidates
Most difficult question: What am I going to get paid?!? They start you at less than $12 per hour, and call that $29K per year. That doesn't add up. Then you can earn additional raises through the training process if you meet benchmarks.
How would you deal with a customer's issue, who is only able to communicate via e-mail?
How do u add a computer to a netork
Who would win in a fight, Superman or Batman? This was a real question.
ROLL Play: Printers are installed using a utility so that as long as they are on same network they can be printed to. No server are required. A user reports that he is unable to print. There is no technical staff on-site please walk user through issue.
What salary you'd be willing to take
Have you ever created an account in AD before
What is the difference between hardware and software.
Is IT about people or technology.
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