What is your past experience?
Help Desk It Interview Questions
894 help desk it interview questions shared by candidates
Briefly go over your IT experience Do you have any experience with Network Monitoring Software or Tools? What made you decide to get into IT and what is your career path? What is DHCP? What is the Loopback Address? Do you have any certifications or are you pursuing any and what have you learned? How would you explain to someone with no technical background what DNS is? How would you quickly find the IP address and DNS server you're under?
Where do you see yourself in 5 years?
How I got into technology
Your basic IT questions. Have questions prepared to ask as well.
General questions about yourself Troubleshoot a monitor with no display
Five things that I had learned in the last year.
Fairly standard stuff. Tell me about your last role, etc.
self introduction, expected salary, personal commitment
Describe a situation when you dealt with difficult customer.
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