Comment vous voyez-vous dans 5 ans ?
Help Desk Lead Interview Questions
1,577 help desk lead interview questions shared by candidates
Tell me about your self. Do you have experience providing remote support? What was the most difficult tech support situation you experienced, how did you handle it, and what was the outcome?
Have I worked with non technical people?
There was an English test which seems to be the hardest thing for most. In the verbal section, you get to describe your day, your dream career - and they key is to keep talking. With the managers, you need to be able to introduce yourself properly and concisely. Age, name, education, overall experience, hobby, skills + whatever you think is valuable to add
Let's say someones internet is not working, how would you diagnose the problem?
Where do you see yourself in 5 years.
Questions like: tell me about a time when...
Basic Networking questions (ipconfig, layer 2 switching, mac address, etc.)
How do you fix a computer that says "No MBR found"
Are you familar with Active Directory? Are you familiar with Connectwise? Have you worked with stakeholders? Are you familiar with the ITIL?
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