strengths
Help Desk Lead Interview Questions
1,577 help desk lead interview questions shared by candidates
A ticket comes in and states that a row of end-users cannot connect to the wifi. Before you can begin to troubleshoot another priority ticket comes in that a VP cannot connect to his personal printer... What are the steps you would take in resolving these issues?
What are your weaknesses?
Too many to list mostly technical
Q: what do you like to do for fun (I'm not joking)
Please give me an example of a time when you made a mistake on the job.
Why are you leaving your current position?
What do you do if a thinkpad isn’t turning on and you’ve exhausted all your resources?
What is a Layer Three Switch?
Run me through a difficult time with a customer
Viewing 151 - 160 interview questions