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Help Desk Lead Interview Questions
22 help desk lead interview questions shared by candidates
Tell me about yourself
How do you deal with a stressful situation?
They asked me if I ever created SOP or Instructional Guides. However, the questions were so easy that it was apparent they were looking for anyone to throw into their open positions.
What would your family say if your hours suddenly changed from 9:00am to 9:00pm for a week?
A user is unable to print a document. What do you do?
Are you familar with Active Directory? Are you familiar with Connectwise? Have you worked with stakeholders? Are you familiar with the ITIL?
how do you update Group Policy
Why should we hire you?
No questions were asked
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