Insight Global asked me about my background to see if I met the qualifications for the position. The client asked me about my work history. The client asked me to describe a time when I had to handle a difficult customer.
Help Desk Lead Interview Questions
2,369 help desk lead interview questions shared by candidates
Wasn't unexpected but part of computer based job interviews were riddles and there were some really good/hard ones asked and I liked them a lot
Terms of VPN and actually getting to the user's computer
Where do you see yourself in 5 years?
Walk me through how to fix someone whose internet is not working?
What do you consider good customer service?
Name a time you got frustrated and learned from it.
Why do you want to work here?
They asked me if I had any hardware experience.
There weren't any terribly difficult questions. Some management style questions. Questions about call center experience.
Viewing 2311 - 2320 interview questions