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Help Desk Lead Interview Questions
1,577 help desk lead interview questions shared by candidates
How to resolve specific issues on a workstation.
They asked about my IT experience.
Why do you want to work for this organization?
What are your weaknesses?
Problem solving of technical issues.
(Hypothetical phone call) Hello my computer is locked.
Customer calls and says they have a printer that wont turn on.
Most difficult question: What am I going to get paid?!? They start you at less than $12 per hour, and call that $29K per year. That doesn't add up. Then you can earn additional raises through the training process if you meet benchmarks.
How would you deal with a customer's issue, who is only able to communicate via e-mail?
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