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Help Desk Lead Interview Questions
3,159 help desk lead interview questions shared by candidates
They ask me about my phone experience
If hired, how would you apply your degree (M. Ed in Instructional Technology) as an IT Helpdesk Technician?
Are you able to work until midnight at least 3 to 4 times a week with no extra pay?
Basic knowledge of computers, ability to learn new technologies, explain background of schooling.
Basic skills that you have or heard about?
What are your strength and weakness
Are you flexible ?
It was more of a personality quiz they wanted to make sure I would fit in in the environment and with people. Favorite TV shows, what I do outside of work. Things of that sort.
There weren't any curve balls that I could remember. Just keep in mind that this is an IT company that has a lot of customer facing interactions and goes deep in the culture. if you don't fit the culture it'll be hard to fit in.
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