Do you know how to use a ticketing system?
Help Desk Support Analyst Interview Questions
3,950 help desk support analyst interview questions shared by candidates
What is an Active Directory?
What are some basic troubleshooting steps for a PC that isn't turning on?
What does AIM stand for?
Apparently, why are you interested in this position.
All the questions were straight forward related to the job in which I was applying for along with situational questions. It may have been two or three technical questions that was asked.
How long is Your notice period
Tell me about yourself personally and professionally.
What are your qualifications ?
What steps would you take if a customer called saying they were having issues printing?
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