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Help Desk Support Interview Questions
3,950 help desk support interview questions shared by candidates
If a client said they couldn't connect to the internet, what type of questions would you ask them?
It is almost certain that you will be asked "how would you deal with an irate customer," or depending on your past work experience this may come as, "how have you dealt with irate customers in the past?"
I had to get security clearence.
How can you solve customers issues?
One of the interview questions was asking how I would troubleshoot someone being unable to print.
What’s does BSOD stand for?
Si me gustaba trabajar en equipo, fundamental. Y cuál era mí experiencia previa para el puesto a ocupar.
¿Cual es tu disponibilidad horaria?
O que é DHCP? O que é DNS? Como funciona o DHCP dentro de uma rede?
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