How would you prioritize two calls at the same time from upset end-users.
Help Desk Support Technician Interview Questions
1,235 help desk support technician interview questions shared by candidates
I am a recent graduate, so they asked me this: Since you are a recent graduate and usually graduates spend about 2-3 years at their first job, what do you expect from AngioDynamics and what do you think you will need to do so that the company's goals and your personal goals will complement each other?
What makes you want to be in this field of work?
How familiar are you with the Mac ecosystem and environment.
What is an IP Address
The most difficult question is always your biggest flaw or weakness.
What is a MAC address?
No technical questions
They ask you how you would specifically handle a customer that is angry. I heard that and thought wow you get a lot of those calls that you have to ask your applicants. Also they asked me if I would be offended by foul language, I am personally not but that begs the question do you let your employees talk to customers like that?
How long have you done IT
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