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Help Desk Support Technician Interview Questions
1,235 help desk support technician interview questions shared by candidates
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Mostly situational and behavorial questions. Be prepared to give an example of how you handle stress, working with teams, technical questions, and others.
They asked me about my background.
How to document a ticket
Interview was ok. Standard questions (strength/weakness, a time were you had to solve a difficult problem, etc.)
A user has made a call regarding that their computer isn't working, how would you troubleshoot it
If given the opportunity what field would you prefer over this one?
How well do you perform under stress
Discuss experience in Active Directory
What prior experience do you have
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