A ticket comes in and states that a row of end-users cannot connect to the wifi. Before you can begin to troubleshoot another priority ticket comes in that a VP cannot connect to his personal printer... What are the steps you would take in resolving these issues?
Help Desk Support Technician Interview Questions
1,235 help desk support technician interview questions shared by candidates
Too many to list mostly technical
Why are you leaving your current position?
the questions were regarding it programming language and also information about the emails
Que es lo mas importante a la hora de tratar con un usuario?
- preguntas personales - habilidades actuales para el puesto - nivel de inglés
command to check is computer online? command to enter safe mode? network card physical address is called what? how to remotely connect to computer?
What is a network.
What was your previous job and what were your responsibilities
Tell us about a time that you handled a difficult situation and how you handled it.
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