Skip to contentSkip to footer

Help Desk Techniker Interview Questions

Salaries
Interviews

894 help desk techniker interview questions shared by candidates

You just got a call that the network went down while someone was receiving surgery in a dental office, but as you are about to troubleshoot, you get another call from the CEO asking you to personally come up and fix his computer. Which problem do you prioritize first and how do you prioritize it?
avatar

IT Help Desk Technician

Interviewed at ClearChoice Dental Implant Centers

3★
Oct 1, 2019

You just got a call that the network went down while someone was receiving surgery in a dental office, but as you are about to troubleshoot, you get another call from the CEO asking you to personally come up and fix his computer. Which problem do you prioritize first and how do you prioritize it?

Basic aptitude and competency questions i.e Describe how to set up a Domain,. Recall a time you had to deal with a disgruntled end user, How did you resolve the issue. Suppose you are working on an issue you that just cant resolve what do you do next to escalate the issue?
avatar

IT Help Desk

Interviewed at The TJX Companies, Inc.

3.6★
Apr 30, 2015

Basic aptitude and competency questions i.e Describe how to set up a Domain,. Recall a time you had to deal with a disgruntled end user, How did you resolve the issue. Suppose you are working on an issue you that just cant resolve what do you do next to escalate the issue?

Viewing 151 - 160 interview questions

Glassdoor has 894 interview questions and reports from Help desk techniker interviews. Prepare for your interview. Get hired. Love your job.