Describe OSI Model, TCP-IP, HTTP
Help Interview Questions
6,054 help interview questions shared by candidates
Why you leave the preview job?
They asked my different question to get a feel for how I would interact with customers and handle different situations.
What is your pay scale?
What are your Strengths and Weaknesses
1. What would you do if someone called and stated that an Adobe File was not opening up? How would you troubleshoot? 2. What are the steps in your troubleshooting process? 3. What would you suggest to a client that had issues with internet connectivity? 4. Explain how you organize difficult or strenuous tasks.
Do you have any experience working with children? Challenges you've faced in the past
What other port besides 25 does SMTP use?
Outside of normal technical questions, i was asked many questions around culture and how to deal with different personalities. It was very evident that culture and team collaboration was VERY important.
The help desk director got very specific about what types of computer software programs I've used and how often I've used them. Some I didn't think were even pertinent to the position I would most likely be awarded.
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