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Helpdesk Administrator Interview Questions
37 helpdesk administrator interview questions shared by candidates
If a client calls in with an infected computer, what type(s) of tools would you use to remove the virus and/or malware?
If a client calls in with a specific issue of a document not saving his/her personal settings, what steps would you take to troubleshoot from beginning to end?
Why did you leave your last role
If a user says that a message is not sending in Outlook, what do you do?
Tell me a time when you had to deal with an angry customer and what did you do?
what challenge face in your career
Introductory: Tell us some information about your background and how you've got to where you are now?
Nothing that anyone with a minimum of experience would have an issue with.
How did you manage mobile device installations and install apps for clients ?
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