Why should i hire you?
Helpdesk Agent Interview Questions
35 helpdesk agent interview questions shared by candidates
Perguntas comuns de qualquer entrevista: onde moro, de onde vim, porque estou aqui, porque preciso deste emprego, o que você tem a acrescentar para a vaga, quais são os seus planos etc
What are my weaknesses and strengths? Why do I want to move to Portugal, what do I like about it? Why do I speak so many languages? Are the languages I speak hard? A lot of questions about what I would do in this or that situation as a helpdesk agent, how i would resolve different problematic situations, etc.
In which area you could still develop?
Typical, easy to manage even by a beginner, for example: 1. When is your employment situation? 2. Where are you located now? 3. Are you able to relocate?
Tell us about the position you are applying for.
Simulated customer support situation where I was asked to resolve a basic browser issue by clearing cache and cookies. I was asked how I handle unruly customers and how I handle criticism.
- Motivos para dejar el trabajo actual - Experciencias previas en resolución de conflcitos - Manejo de atención al cliente
Are you available to work shifts between 5am and 12am?
what is your past experiences
Viewing 21 - 30 interview questions
See Interview Questions for Similar Jobs
Junior Helpdesk TechnicianService Desk AgentComputer User Support SpecialistHelpdesk SupportCustomer Service Computer User Support TechnicianHelpdesk ManagerHelp Desk AgentSenior Desktop Support TechnicianHelpdesk Support TechnicianHelpdesk Support SpecialistRemote Desktop SupportHelpdesk TechnicianSenior Helpdesk TechnicianHelpdesk AdministratorHelpdeskDesktop AnalystRemote Technical SupportDesktop Support Tech