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Helpdesk Analyst Interview Questions
1,766 helpdesk analyst interview questions shared by candidates
Do you have any questions for me?
Tell me about yourself? Why do you want to work here?
since it wasa helpdesk and support position,no detailed technical questions were asked and there were no unexpected surprises
The interviewer gave me very general questions, trying to gain understanding of my experience. The person was not prepared to conduct this interview, and was often the one asking me questions about IT basics (which is totally fair for her to do, none of this is her fault)
What is something unique you will bring to the company, should we choose to offer you a position?
Tell me about your background in the recent manager role and how that related to IT Helpdesk
What is one of your greatest weaknesses?
How would you prioritize incidents?
Standard questions: Strengths/Weaknesses, reviewing job history, questions with experience with ticketing systems and OS/platforms
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