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A user in Singapore can’t access his remote workstation in the US. His VPN is fine and all settings on his machine are correct. The error he is getting when trying to remote is “This account is not authorized for remote login”. How you would go troubleshooting and fixing this issue?
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Helpdesk Technician

Interviewed at Valve Corporation

4.4
Nov 11, 2022

A user in Singapore can’t access his remote workstation in the US. His VPN is fine and all settings on his machine are correct. The error he is getting when trying to remote is “This account is not authorized for remote login”. How you would go troubleshooting and fixing this issue?

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