how would you handle an angry customer
Helpdesk Interview Questions
1,766 helpdesk interview questions shared by candidates
What is a slash 24 network
Your experience with Mac OS/iOS.
To talk about something you love. They also gave a few topics and asked to talk on one of that
How would your friends describe you!
Most Current Version of MacOS
I don't really remember to many questions from the interview process since it was so long ago
What's your experience?
Tell me about a time when you went above and beyond to help out a client
They simulated a helpdesk call which you had to sit facing away at the interviewer, and had to go to a script to troubleshoot/solve the issue. Then the "caller" would simulate having some issues during the process, as if simulating a daily support call to analyze how you would interact with an user when doing your job.
Viewing 1481 - 1490 interview questions