Do you have any other questions? In what roles do you see yourself here?
Helpdesk Interview Questions
1,766 helpdesk interview questions shared by candidates
Why HL?
What is the difference between a problem and incident
What is DNS & DHCP, & the basic hardware questions.
What is your experience level with Mac computers?
Basic it knowledge, sql server and ticket system
What imaging software have I used?
What if a senior partner comes to your desk and asks for a permission for a file he's not suppose to have. He says it's urgent as this is important for a new deal. How will you handle the situation.
Reason for wanting the job
There were a few challenging questions
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