What do you do when there is no one around to assist you and a user calls with a problem you cannot solve alone?
Helpdesk It Interview Questions
652 helpdesk it interview questions shared by candidates
What are PST files.
In the technical interview, one of the scenarios I was put in a situation to help an employee who was an offsite employee. I was asked to fix his network, display, email and drive mapping issues.
What do you think are the 3 most important attributes when on a support call?
What would you like to do? What are your goals?
About Yourself?
The technical interview consisted of a lot of questions, ranging from/to these topics: Hardware Software Azure AD Group Policy GWS JIRA Confluence Slack Network Remote desktop services Remote management tools Mobile device management Certificates
former experince
What Star Trek character are you most like?
what is your food in the kitchen
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