Imagine a scenario where you have you are working on a project that is due tomorrow. Now a team member has come by to share that there is an important task that has to be completed tonight. How would you proceed?
Helpdesk Manager Interview Questions
1,767 helpdesk manager interview questions shared by candidates
What is the difference between their, there and they’re? What is the acronym for DHCP? What layer is ethernet on the OSI layer? Be prepared to understand all five FSMO roles. Identify the number ports for telnet, ftp, and shh? If you get a different IP address on a class c network other than what should be expected - Answer: it is likely a rogue DHCP server. What books are you reading currently? How do you add a shortcut on from JAMF console? Favorite movie or tv show? What are your hobbies? What will you do if you are let go from Contango 6 months from now?
What services can you use a Campus Computing ID for?
What Mac troubleshooting event was most interesting for you?
What is the recent skill you have learned that can be helpful for help desk position?
Explain about your Work experience
Nothing too difficult I would say.
Tell me about a time you had an angry customer. What was the issue and how did you fix it?
Talk about the previous experience
Why do you want to work with us?
Viewing 881 - 890 interview questions