Helpdesk Support Analyst Interview Questions

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Suppose my Dell PowerEdge server is having issues writing reliably to its attached storage device. You will not be given physical access to the server and must tell me as much information as possible in 10 minutes regarding the state of the machine. What are some of the tools you'll use, and what would you look for? Note: rebooting is NOT an option, and you are not told which OS to expect (it could be Windows server, it could be Linux) - assume any/all possibilities.
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Helpdesk Specialist

Interviewed at Kaltura

3.6
Aug 9, 2017

Suppose my Dell PowerEdge server is having issues writing reliably to its attached storage device. You will not be given physical access to the server and must tell me as much information as possible in 10 minutes regarding the state of the machine. What are some of the tools you'll use, and what would you look for? Note: rebooting is NOT an option, and you are not told which OS to expect (it could be Windows server, it could be Linux) - assume any/all possibilities.

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