There is an unhappy customer and he is a top manager. What will be the first thing you do on entering his office.
Helpdesk Support Analyst Interview Questions
1,767 helpdesk support analyst interview questions shared by candidates
There was no real difficult or unexpected questions given. It was pretty straight forward.
What is you weakness
Someone calls and says their computer won't connect to the internet on a wired connection, how would you fix that?
What are your goals to improve yourself?
Excel functies, CMD functies
What do you know about the company?
what are the operating systems you worked with
About you and how you fit in
Q1. How would you handle a difficult or angry customer? Q2. What will you do if you cannot solve a problem? What steps would you follow? Q3.How do you prioritize your workload in a fast-paced and challenging environment?
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