Most of the questions were asked during the phone interview. A lot of questions about your previous working experience and your future plans.
Helpdesk Support Interview Questions
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How did I get started in IT? What did I like most about my current job? What was I looking for in my next job? Pretty straight forward get-to-know-you type questions.
What expereince do you have in dealing with customer inquires by phone and email?
Tell me about your past job experience
They asked general troubleshooting questions related to Windows and MacOS, as well as things with iOS.
are you familiar with the windows technologies? what's your experience in supporting the user?
Asked me about my work experience
Please explain what an APIPA address is.
What difficult situation did you come across working with others and how did you deal with it?
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