Helpdesk Support Technician Interview Questions

491 helpdesk support technician interview questions shared by candidates

A user in Singapore can’t access his remote workstation in the US. His VPN is fine and all settings on his machine are correct. The error he is getting when trying to remote is “This account is not authorized for remote login”. How you would go troubleshooting and fixing this issue?
avatar

Helpdesk Technician

Interviewed at Valve Corporation

4.4
Nov 11, 2022

A user in Singapore can’t access his remote workstation in the US. His VPN is fine and all settings on his machine are correct. The error he is getting when trying to remote is “This account is not authorized for remote login”. How you would go troubleshooting and fixing this issue?

Viewing 151 - 160 interview questions

See Interview Questions for Similar Jobs

Glassdoor has 491 interview questions and reports from Helpdesk support technician interviews. Prepare for your interview. Get hired. Love your job.