multiple with lab env.
Helpdesk Support Technician Interview Questions
491 helpdesk support technician interview questions shared by candidates
The owner asked me how I would handle an upset or angry customer.
Have I provided remote support in the past
Why are you the best candidate for this position?
How do you handle irate customers?
if i can commute to bayamon when clearly the recluter told me and i apply to san juan job. I was speechless of what to say.
What is your experience with computers
Role play, receiving a call, and acting like the agent, to resolve the technical problem. What would you do with an angry frustrated client?
Overall understanding of different online school portals.
Do you have a flexible schedule? Schedules are not set.
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