A client calls saying they cannot use the internet.
Helpdesk Support Technician Interview Questions
491 helpdesk support technician interview questions shared by candidates
If a customer calls in and says that their computer is not working, how would you go about helping them?
Where do you see yourself in 5 years?
What is you're help desk experience.
a user complain to you that his computer is running supper slow, what could be the problem and how do you fix such a problem
(During an in-person technical interview) Please provide us with a summary of your last panel interview and email it to us.
To do a one way video interview
How do you deal with complicated clients?
Describe an IP address in your own words.
1. What are the cause of Blue screen of death (BSOD)? 2. What troubleshooting steps would you perform if a site had no comms (Internet) 3. What does DHCP stand for and what's it's function?
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