Truthfully none of the questions were really very difficult. The most important thing here is to make sure that your customer service is high. It's more important to be friendly than to be technical.
Homes Interview Questions
7,022 homes interview questions shared by candidates
What is your greatest weakness? What do you struggle with on a day to day basis?
Describe a time that highlights your customer service experience.
Nothing was unexpected.
Why do you want to work for Apple?
Are you comfortable with multi tasking? Tell me about a time you had to do multiple things at once.
Tell me a time when you had an angry customer. What was the outcome?
Why do you want to work for apple?
Role Play: My iPhone will not turn on.
1. My email will not work, what do I do? 2. My device won't work, what do I do? 3. I have lost my pictures, what do I do? 4. I dropped my iPhone and it cracked.
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