Hotels Interview Questions

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The only area where I was thrown off course was when asked, "How would I deal with a hotel that had seen a bad review on the Booking.com's website and wanted it taken down. I understood asking for clarification, that their system does not currently allow a right of reply and that Booking.com's policy is not to take down any review - favourable or otherwise.
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Hotel Account Manager

Interviewed at Booking.com

4.1
Jun 26, 2013

The only area where I was thrown off course was when asked, "How would I deal with a hotel that had seen a bad review on the Booking.com's website and wanted it taken down. I understood asking for clarification, that their system does not currently allow a right of reply and that Booking.com's policy is not to take down any review - favourable or otherwise.

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