Explain a time you demonstrated exceptional customer service.
Housing Interview Questions
720 housing interview questions shared by candidates
What is your definition of success in a case management role?
- What do you know about Centrepoint? - Can you summarise safeguarding in one sentence? - A client has been arested and the police asks to see their room. What do you do? What do you say to the client? - Give examples of providing equal opportunities for clients. - A unit becomes vacant, what do you do to prepare for the next tenant? - A client reports they can't sleep because they hear voices in their head. What do you do?
What is your background/experience specific to the posted position.
Tell us a time when you have worked under pressure
The motivation behind my wanting to work in the non-profit world...they were very interested in finding employees aligned with their core mission
What was a complex case that you have investigated the difficulties surround it? I'm paraphrasing.
What do you think will be the most difficult thing for you given your time away from higher ed?
Different scenario questions related to the role, prior to that a written exercise.
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