Pretending you were in this roll and could make your own policies. An elderly woman calls and is having issues getting a compass card..you are having a hard time understanding her. What would you do?
Information Clerk Interview Questions
44 information clerk interview questions shared by candidates
What's your strongest skills?
General and typical questions about yourself and your experience. Compensation and relocation.
What is our mission statement
What is your experience
How would you describe yourself?
How well do you work with people? Do you prefer working alone or in teams?
Why did I want to transfer to another job
When asked about the mission statement and how we would work that into our everyday tasks, but didn't state what it was and told us it would not be read to us. There was a 2nd part of the question that I did not understand because I literally did not hear her.
Two types of questions they will ask- Behavioural questions and scenario questions. Mainly focused on customer service. Example, explain a time when you went above and beyond the duties of your job for a customer.
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