Tell me about yourself and why you are here today. Could you describe a complex problem you solved at work and your approach to finding a solution? A time you solved a technical issue and how you did it. Regarding a recurring issue or an issue that many users are facing all at once, what did you do to solve it, and how were you proactive? Zoom is not working, conference room is not working — how would you approach this? An executive's laptop is slow, and they have a meeting in 30 minutes. How would you approach this? Describe a time you came across an issue you did not know how to solve and how you approached it. A user is in HQ and cannot connect to the Wi-Fi. What would you do to solve it?
