Information Technology Help Desk Interview Questions

894 information technology help desk interview questions shared by candidates

They make you wait in a waiting room which is full of people filling out forms. I had to wait for about one hour..so even the interview was not on time!!! They had 3 people talking to you at the same time so it's really confusing.
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IT Help Desk

Interviewed at GreatStaff Solutions

3.3
Jun 4, 2019

They make you wait in a waiting room which is full of people filling out forms. I had to wait for about one hour..so even the interview was not on time!!! They had 3 people talking to you at the same time so it's really confusing.

That stuff about FSMO and Office 2013. Who cares about the microsoft terminology? FSMO? Really, do I need to have that acronym memorized to perform the functions of help desk? Also, the question about what creature am I in the Aquarium. I don't do well with those. I don't know whats in the Aquarium. I've never been there.
avatar

IT Help Desk

Interviewed at Seattle Aquarium

3.1
Apr 5, 2014

That stuff about FSMO and Office 2013. Who cares about the microsoft terminology? FSMO? Really, do I need to have that acronym memorized to perform the functions of help desk? Also, the question about what creature am I in the Aquarium. I don't do well with those. I don't know whats in the Aquarium. I've never been there.

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