how would you go about fixing X kinda problem? what would you do if a co-worker wanted to try his solution first but you think yours is better? what would you do if you had 3 tickets all happening at the same time, how would you go about triaging them?
How would you handle rude or negative behaviour with a user?
What are yoir weakness,
Tell me about your work experience.
The CEO is in a meeting and the AV equipment and conference phones and camera stopped working. The CEO is irrate. He needs to finish this meeting. What do you do?
What makes you suitable for this job
One of the unexpected questions I was asked was whether I had any problems taking orders from a person of the opposite gender.
The most difficult question was to give the exact steps that I take during infection removal and how to check if the infection is truly removed.
How do you define excellent customer service?
background in IT, background in computers
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