Tell me about a time you had a difficult customer (this was asked in both interviews) Tell me about a time you went above and beyond for a customer How would handle a patient calling in crying? How would you handle a patient calling in angry? Have you ever called your health insurance with questions about your plan? What was the experience like? What strengths would you bring to the position? What is your biggest weakness?
They asked about previous experiences and if I was experienced answering the phone.
How do you handle deadlines and upset walk-ins and callers?
She didn't really ask any questions now that I think about it. it was more so putting a face to the resume and application.
Do you have a degree?
Where do you see yourself in five years?
Why Rebound?
Why I wanted to work there.
Are you willing to work with convicted felons without judgement and prejudice?
questions about my resume.
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