It Application Support Interview Questions

6,812 it application support interview questions shared by candidates

1. How would you show or build confidence with your customer. 2.What situation did you face that did not work out and what course of action did you take. What was the expectation? 3. If you wanted to sync your files from the (one drive in 365) and it constantly stopped syncing at the same folder/file. Answer - The file path is too long, there is a 260 limit on the file path. 4. If your browser kept going back to the sign in screen, how would you resolve that issue? A- Clear the browser history only and not the passwords. Also, try a different browser. 5. Do you have any experience in OS operating systems, such as Win7,10, Mac. 6. Server experience
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IT Tech Support - Microsoft Office 365

Interviewed at Mural Technologies

3.5
Jan 6, 2021

1. How would you show or build confidence with your customer. 2.What situation did you face that did not work out and what course of action did you take. What was the expectation? 3. If you wanted to sync your files from the (one drive in 365) and it constantly stopped syncing at the same folder/file. Answer - The file path is too long, there is a 260 limit on the file path. 4. If your browser kept going back to the sign in screen, how would you resolve that issue? A- Clear the browser history only and not the passwords. Also, try a different browser. 5. Do you have any experience in OS operating systems, such as Win7,10, Mac. 6. Server experience

How would you respond to a coworker who is calling late at night and they are having IT trouble? They are very upset because something isn't working they are crying because maybe they just lost a client or its a very hard night. How would you respond to them?
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IT Support Technician

Interviewed at Harbors - Home Health & Hospice.

4
Aug 29, 2025

How would you respond to a coworker who is calling late at night and they are having IT trouble? They are very upset because something isn't working they are crying because maybe they just lost a client or its a very hard night. How would you respond to them?

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