Hands on scenarios with a question to present a possible solution. I believe the interviewers were looking not just for a correct answer but also rationale behind troubleshooting steps and overall ability to approach and solve problems.
It Application Support Interview Questions
6,822 it application support interview questions shared by candidates
What process do you use to trouble shoot an incident?
Most difficult situation at work
If you had multiple issues at once to fix but one was for Stuart (CEO) how would you handle it?
basic sysadmins tuff, incident prioritization and VPN knowledge
Scenario of working with a difficult user
-What do you know about Affiliate Marketing -What experience do you have with IT -Did you get your experience at the university or by yourself -how much German do you speak -How would you handle a trouble customer -What is the hardest thing for you when it comes to customer support
Usual interview questions about work history and client focus
Tell me about yourself and your experience in the IT industry
Tell me about ur experience IT support
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