Interaction with difficult customer and outcome
It Application Support Interview Questions
6,822 it application support interview questions shared by candidates
What is a challenging issue you had to resolve?
Tell me about your experience. Why Amazon?
What is the OSI Model
50% on subject relate to : Tell me about difficult situation/time management/unexpected situation specifically. lots of question on this about 10 questions. 30% technical question relate to Linux, scripting, Mac support and Networking relate to Cisco IOS 20% your self and Why Amazon. Tell me about yourself? Why Amazon? What you do on this situation (Website design of Amazon relate to quick and reliable service) What you have done different on last few years? Have you deal with difficult customer. what you think its difficult and how you handle? Any conflict with manager, why?
What are the differences between the OSI model and TCP/IP model?
Why would you want to use vlan's?
Describe a time you had to go above and beyond the scope of what job required.
Difference between kill and killall?
What is keychain used in Mac OS?
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