Customer service scenario questions, very straightforward.
It Customer Service Interview Questions
1,530 it customer service interview questions shared by candidates
How would you go about collecting metrics?
Talk about your experience with technologies that will be used in the job.
You are switching careers, why did you choose IT? What is an IP address? What is a server? How would help someone who cannot get to a particular webpage?
Give me an example of ..
What are the usual BAU tasks you did for the previous role?
1. PING command used for? 2. what is DNS? 3. what is DHCP and uses? 4. about IP addresses? 5. few Linux command uses -bash -ls -cat -grep
How do you handle rude customer?
Can't remember. Wasn't hard at all just talking about the IT dept and company structure and my resume.
What one thing would you introduce to a service given a money no object situation
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